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Have A Question For Our Experts?

For questions about our website, Premium Memberships, or store purchases please call us at 1-855-208-7399 or Live chat with us on our website 8:00-4:30 CST Monday-Friday and 8:00-12:00 CST Saturday and Sunday, or email

Our regular customer service hours are as follows:

  • 8:00-4:30 CST Monday-Friday
  • 8:00-12:00 CST Saturday and Sunday

We are closed for the following holidays:

  • New Year’s Day
  • Martin Luther King Day
  • Presidents Day
  • Easter
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving and the day after
  • Christmas Eve (closing at noon)
  • Christmas Day

For questions and comments regarding our privacy policy, content on this website, the site layout, navigation or technical assistance, or to contact our editors, please fill out the form below. You may also write to us at:

Model Railroad Academy
2955 Xenium Lane N
Suite 10
Plymouth, MN 55441

To advertise on our site, please call us at 1-855-208-7399, email us or Live chat with us on our website during our regular customer service hours.